Water/Sewer Billing

New Way to Pay Online!

New Lenox’s Mayor Baldermann and the New Lenox Village Board recently announced a new utility bill payment option for utility customer convenience.  In addition to the current payment methods, the following option is now available:

 

Pay Online - www.newlenoxutilities.com (Convenience Fee Applies)

 

New Lenox Utility customers can now pay their utility bill online with a credit card or debit card.  To sign up for “E-Billing” visit www.newlenoxutilities.com to request an account.  This option also allows customers to view their utility bill online or receive bills electronically through e-mail.  In addition to having the convenience of paying their utility bill at any time, day or night, the customer has the ability to view their water bill history and usage. 

Paying Your Water/Sewer Bill

Bills for water and sewer usage are issued on a monthly basis and are usually due on the twentieth of the month. Payments can be mailed to the Village Hall, or may be paid in person at the Village Hall. There are also drop boxes located in the parking lot of the Village Hall and along Veterans Parkway for your after-hours convenience.

Bills paid after the due date are subject to a 10% late fee

Pay by Visa, Mastercard, American Express, or Discover (Convenience Fee Applies)
Credit Cards logo bar

How to Pay

Pay in Person at the Village Hall
Monday - Friday 8:30am-5pm

Drop Box (Checks Only)
Place your payment in one of two drop boxes at the Village Hall. 

 Drive Up Box
 Walk up Box
Drop Box - Upper Level Drop Box - Lower Level
Village Hall - Upper Level
Village Hall - Lower Level

Direct Debit - Automatic payment through your Checking or Savings Account for free! Just fill out the following form once and forget it.
Automatic Payment withdrawal Information

Pay Online - www.newlenoxutilities.com (Convenience Fee Applies)

E-Pay - The Illinois Funds E-Pay (Convenience Fee Applies) No Visa excepted.

Water and Sewer Billing Information:

Current Rates per 1,000 gallons
(Effective August 1, 2017)


Service
0 - 8,000 gallons of water $4.70              
9,000 – 19,000 gallons of water $6.00
20,000 gallons and over $9.16
Water line charge $34.00                          
Sewer (per 1,000 gallons)
$8.50
Sewer fixed monthly
$12.09 per month
Senior Sewer - 65 and older homeowner
$5.45 (First 1,000 Gallons only)
Senior Sewer - Fixed Monthly
$7.56 per month
     
Billing Cycle Timeline*
 1st day of the month  Bill is mailed
 20th day of the month  Current amount is due
 21st day of the month  
 Penalty is applied

*Approximate timeline, subject to change

The water line charge is the amount that it costs the Village to bring water service to a home. The sewer is billed according to water usage each month.

Additional Information
  • Failure to make payment on a water bill may result in water shut-off and a lien may be placed on the associated property.
  • In the event water service is scheduled for disconnection, a $35.00 fee will be charged.
  • The Village requires that all fees related to disconnection be paid in full prior to reconnection.

       
       
       

       
      Contact Us
      Village of New Lenox
      1 Veterans Parkway
      New Lenox, Illinois 60451
      Phone: (815) 462-6400
      Village Hall Hours:
      Monday - Friday 8:30 am - 5:00 pm
       
      Home of Proud Americans
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